Privacy policy
Privacy Policy – Séjour Tricastin
Data controller: SCI FENIX – Séjour Tricastin, Pierrelatte, France. Contact: fenix26700@gmail.com.
Data collected: identity and contact details, stay dates and details, number of guests, arrival time, messages and information required for the booking. Payment data is processed securely by Stripe; Séjour Tricastin does not have access to your full card number.
Purposes and legal bases: managing enquiries, bookings, payments and stays, providing access information, issuing invoices, complying with legal obligations, preventing fraud and protecting our rights. Processing is based on performance of the contract, legal obligations and legitimate interests.
Recipients: Séjour Tricastin and authorised providers required to deliver the service, including Smoobu and Stripe, as well as public authorities when required by law. Personal data is not sold.
Retention: data is kept for the time needed to manage the stay and is then archived only for the legal periods applicable to contracts, invoices and potential disputes.
Your rights: you may request access, correction, deletion, restriction or portability of your data and object to certain processing by contacting fenix26700@gmail.com. You may also lodge a complaint with the French data protection authority at cnil.fr.
Cookies: the website and booking engine use cookies required for operation and secure payment. Any non-essential cookies are subject to the choices offered on the website.
Last updated: 20 August 2026.

